SHIPPING POLICY
FREE SHIPPING on every order! We do not add charges for packing, processing, or shipping fees.
​
We only ship within the Continental United States and APO/FPO addresses.
No international or P.O. Boxes.
​
Thank you for visiting and allowing us to serve you by providing the best License Plate for your vehicle.
SHIPPING COSTS
All orders include FREE SHIPPING and are shipped via US Postal Service Priority Mail which typically takes between 1-3 business days, for destinations within the Continental United States.
You will receive an email update with your tracking number once your order has shipped.
PROCESSING and DELIVERY TIMES
After your payment is authorized and verified, your order will be processed within 2-3 Days, Monday-Friday, excluding holidays.
Orders received after 5:00 pm Central or over the weekend will be processed the next business day.
As a note, most orders are processed and shipped next day, even on Saturdays. However, this is not a guarantee.
If we are receiving a high volume of orders, shipments may be delayed by a few days.
We will contact you via email if there is a delay with your order.
Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Orders that are system flagged may be asked to verify additional information which may delay processing your order.
SHIPMENT CONFIRMATION and TRACKING YOUR ORDER
Once your order has shipped, you will receive a Shipment Confirmation email containing your order details and USPS tracking number(s). The USPS tracking number is typically active within 24 hours.
DOMESTIC SHIPPING
Orders will only be fulfilled for shipping addresses within the Continental United States.
SHIPMENT to P.O. BOXES
Kortoga.com does not ship to P.O. BOXES.
APO/FPO ADDRESSES
Kortoga.com does ship to APO/FPO/DPO. As always, every order includes FREE SHIPPING.
If you have trouble entering the APO/FPO/DPO address into the website, contact me via email and we will sort it out.
I will need time to fill out any required customs forms so please be aware this may add 1-2 days delay to Your order.
Each shipment to an APO/FPO/DPO needs the recipient's name, rank, and unit, and the APO/FPO/DPO address with the 9-digit ZIP Code.
We will include a second piece of paper inside the package with Your address and a return address.
Mail and shipments must be addressed to a specific person; addressing to "Any Service Member" is no longer permitted.
To prevent mail from entering foreign mail networks, do not include city or country names in APO/FPO/DPO shipping addresses.
Here are properly addressed shipment examples:
​
Army/Air Post Office (APO)
GENERAL GEORGE WASHINGTON
PSC 3 BOX 4120
APO AE 09021
​
Fleet Post Office (FPO)
SEAMAN GEORGE BITS
UNIT 100100 BOX 4120
FPO AP 96691
Diplomatic Post Office (DPO)
JOHN ADAMS
UNIT 8400 BOX 0000
DPO AE 09498-0048
INTERNATIONAL SHIPPING
Sorry, only continental United States orders only.
CUSTOMS, DUTIES, and TAXES
Kortoga.com is not responsible for any customs, duties and/or TAXES applied to your order.
All fees or taxes imposed during or after shipping (tariffs, state taxes, VAT, etc.) are the responsibility of the customer.
DAMAGES
Kortoga.com is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact us (spencer@kortoga.com).
Our intent is to ensure you receive what you paid for, we reserve the right to help you in anyway we can.
You should file a claim immediately with your local US Post Office.
Save all packaging materials and damaged goods before filing your claim with your local US Post Office.
You will need your tracking number for the package damaged or lost.
CONTACT ME
If you have any questions about this Shipping Policy, You can contact us:
- By visiting www.kortoga.com
- By sending us an email to (spencer@kortoga.com)